One digital care pathway: from 25 systems to a single orchestration layer
From 25 disparate systems to one orchestration layer — without replacing a single system.
What makes the orchestration layer so powerful is that we didn't have to replace a single system. Everyone continues working in their familiar environment, but data now flows seamlessly between all partners.
What was missing
A regional care network — a hospital and 8 care partners — operated across more than 25 different systems. Patient handovers were error-prone, data was locked in silos, and duplicate registrations consumed valuable clinical time.
- disconnected EHR/ECD/scheduling/billing systems with no integration
- 25+
- organizations each with their own data governance
- 9
- shared client overview
- 0
How we solved it together.
FHIR/HL7 integration
Unified patient overview
Automated data exchange
- systems connected through one orchestration layer
- 25
- reduction in handover errors
- 70%
- saved per care professional per day
- 2h
The orchestration layer delivered immediate, measurable improvements: fewer errors, greater insight, and significant time savings for every care professional in the network. New partners can now onboard in weeks rather than months.
- Organization
- Regional care network: 1 hospital + 8 care partners, 9 organizations
- Implementation Period
- Phased rollout, 9 months to full deployment
- Measurement Period
- 12 months post go-live of the orchestration layer
- Baseline
- Baseline measurement prior to implementation: registration time, handover errors, and client overview per partner
Figures have been confirmed by the client based on internal measurements; not independently audited. Results vary by organization and implementation context. This case has been anonymized at the client's request.
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